Cakiozen endeavours to address some of the frequently asked questions about our cake business and services. Do you have any more inquiries? Then you can reach us at any time for further assistance.

What kinds of cake flavours do you offer?

You will find a huge selection of tasty cakes on our menu to celebrate every event! We offer renowned flavours like chocolate, vanilla, and red velvet and also provide unique selections such as lemon drizzle, carrot cake and many others. Similarly, we make designer cakes, theme cakes, basket cakes, jar cakes and personalized products to meet your taste.

May I know how to place my order?

Booking with us is easy and comfortable. Check the bakery assortment on our website. You can choose the options you need and just add them to your cart. You will be required to provide information such as the delivery address, preferred delivery date and time and special instructions if any. Once done you will need to make the payment for order confirmation. You can also contact us via phone or email.

Are the delivery services offered by you?

Absolutely, we provide both delivery and take-out services to better your experience and make your life easy. Shipping times and fees could differ depending on your place and the type of order. We will always make sure that you receive your orders as soon as possible, however, please take into consideration that occasionally delivery times may be prolonged due to traffic conditions or weather problems.

Will I be allowed to customize my cake?

Our cake professionals would work with you to personalize a cake for your special event. You might have specific flavour preferences, dietary restrictions, or design ideas. Do not be worried as our bakers will take care of it.

How far in advance should I place an order?

We suggest you place your order at least 48 hours before the event. We may have to add some additional time for large or custom orders.

Do you make as well as sell cakes for corporate events?

Yes, we do serve the corporate sector with our custom cake collection for various types of events like meetings, conferences, product introductions, employee appreciation celebrations, etc. Our business cake design can be personalized based on your corporate image, branding, or theme that suits the occasion.

What is your method of payment?

We offer multiple ways of payment like credit/debit cards, online payment gateways, and bank transfers. Please note that prices might change and are also bound to fluctuate without prior notice.

Would you provide tasting sessions and consultations?

Definitely, we have cake samplings and consultations for weddings and other special occasions on an appointment basis. Our cake flavor samples are available during consultation allowing you to discuss your design ideas and preferences.

What is the policy for cancellations and refunds?

If you need to cancel or amend your order, please feel free to get in touch with us. There will be a full or a partial refund as the case may be. If you have questions about the cancellation and refund process, please check our policy.